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bandaging_armChoosing the Right Service for You

The Herefordshire Clinical Commissioning Group have produced a guide for patients to help direct you to the most appropriate service for your need.  This could be your General Practice, a local pharmacy, a walk in centre, a minor injuries unit or an accident and emergency department.

In order to services to run smoothly it is important that they are used appropriately.

Please click here to view the 'Getting the Right Treatment' leaflet

Minor Illness Clinic

The surgery is now running nurse-led minor illness clinics.  This service is known to be an efficient way of dealing with certain minor ailments that do not necessarily need to be seen by a doctor.  It can reduce the time you are waiting to be seen and allow the GPs to see patients with more complex needs.

When you request an urgent on the day appointment the receptionist will ask you the nature of your problem.  This is purely so they can direct you to the most appropriate healthcare professional to deal with your ailment.

The type of ailments our nurse can deal with are:

  • Cough
  • Earache
  • Sore throat
  • Rashes
  • Skin infections
  • Post-operative wound problems
  • Exacerbations of asthma or COPD
  • Urine infection (sample to be tested first)
  • Bites - cat, dog, insect
  • Hay fever
  • Constipation

All children under 2 years old will be see by a doctor.  You must be reassured that if you are directed to the nurse led clinic and she feels that a second opinion is needed she will ask a doctor to come in and review you.

Minor Surgery

Dr Wilkins holds minor surgery clinics at Ledbury Community Hospital once a month.  She carries out procedures such as removal of in-growing toenails and skin tags. 


Dr Carpenter has a specific interest and further qualification in dermatology, and will assess dermatological problems and advise on appropriate treatments 

If you have seen Dr Carpenter for a dermatology problem you can download the questionnaire here to report back on your experiences of this service offered at St Katherines Surgery.  After completing this form please either email it to or alternatively post to the surgery address for the attention of Jessica Williams or hand the completed questionnaire in at reception. DERMATOLOGY SURVEY 2014.15 online completion.doc


Dr Reese has a specific interest and further qualification in paediatrics.  He carries out a paediatric clinic on alternate weeks. 

Women’s Health

Dr Hunter has a specific interest in women’s health and carries out IUCD fittings and implants.  For more information regarding womens health please click the 'Family Health' link to the right.

The Sexual Health Clinic in Hereford has moved to 29 - 30 Commercial Road, Hereford, HR1 2BG and can be contacted on 01432 266908.  You can visit their website at

Specialist Clinics

The following specialist clinics are run by our practice nursing team. 


  • inhaler2Diabetes
  • Heart Clinic
  • COPD
  • Asthma Clinic
  • Chronic Kidney Disease

For more information regarding long term health conditions click here!

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website