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Important - New Prescription System

We are changing our prescription system. If you have registered with the new system, Patient Access then please click here to order your prescription.

Otherwise please order using the existing system however please be advised this system will cease operation in the near future. Click here to order your prescription using the existing system

For more information about the new online services offered at St Katherines Surgery click here.

Repeat Prescriptions

pills2Requests for repeat prescriptions should be made online via the Patient Access website or by handing in the repeat computer slip. 

Requests received by 11:00am will be ready for collection at the surgery after 2:00pm the following day, requests received after 11:00am will be ready for collection at the surgery after 2:00pm within 2 working days. 

If you wish for your prescription to go directly to a local pharmacy please indicate this on the request slip.

You can also request a repeat prescription in the following ways:

  • Post with SAE
  • Fax to the surgery on 01531 632410 (please rewrite the prescription details as the computer generated repeat slips are often hard to read!) 
  • via this website - please return to the home page and follow the instructions to register.

Please note: to avoid errors repeat prescription requests are not taken over the telephone.

Electronic Prescribing System

In September 2015 we introduced a new way for patients to get their medications and appliances.  The Electronic Prescribing System (EPS) is an NHS Service which gives you the chance to change how we send your prescription to the place from where you choose to collect your medications or appliances.  

This means that from September we will be able to send your prescriptions to the pharmacy of your choosing - so you will no longer need to come to the Surgery to collect it.

To sign up for EPS you will need to nominate  a pharmacy.  This could be either Boots or Day Lewis in Ledbury, or you could nominate a pharmacy in the town or city where you work.  This means it will be easier for those who work away from Ledbury to collect their prescriptions at a time and location more convenient to them.  You can nominate a pharmacy at St Katherines Surgery, or at the pharmacy of your choosing. 

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